Single File Upload

Single File Upload lets you add one product at a time using either a product image or a PDF document (such as a data sheet, specification sheet, or brochure).

When to Use

Single File Upload is ideal for:

• Adding individual new products
• Uploading a product PDF where no image is available
• Testing content generation
• Quick product additions
• Updating an existing product with a PDF

For bulk uploads, consider ZIP Upload or Spreadsheet Import.

Upload Process

Step 1: Enter Product ID

1. Go to Add Products
2. Select Single File Upload
3. Enter the Product ID
   • Use your SKU or product code
   • This must be unique
   • Avoid special characters

Step 2: Upload Your File

1. Click the upload area or drag and drop
2. Select your product image or PDF
3. Supported image formats: JPEG, PNG, GIF, WebP, AVIF, TIFF, BMP, SVG
4. PDF: Any standard PDF document

Step 3: Submit

1. Review your Product ID and file
2. Click Submit
3. Wait for processing to complete

PDF Uploads

When you upload a PDF:

• The first page is used as the product’s primary image in the product grid
• The full PDF (all pages) is read by the AI to generate product content
• The PDF appears in the product detail view under the Documents section
• Multiple pages are all used for AI content generation — only the first page is used for the thumbnail

PDF uploads are ideal for:

• Technical data sheets
• Specification documents
• Product brochures
• Catalogue pages

Image Requirements

Size

• Minimum: 400x400 pixels
• Recommended: 800x800 or larger
• Maximum: 4000x4000 pixels

Quality

• High resolution preferred
• Clear, well-lit images
• Product should be main focus
• Avoid blurry or dark images

Product ID Guidelines

Your Product ID should:

• Be unique in your system
• Match your existing inventory codes
• Not contain special characters
• Be memorable and consistent

Examples:

• SKU-12345
• PROD-WIDGET-001
• ITEM_A_LARGE_BLUE

After Upload

Once submitted:

1. Processing: AI reads your image or PDF
2. Generation: Content is created
3. Available: Product appears in All Products View

Processing typically takes 30–60 seconds.

Viewing Results

After processing:

1. Go to All Products View
2. Search for your Product ID
3. Click to view product details
4. Review and edit as needed
5. Change workflow status when ready

Adding More Files Later

To add additional images or PDFs to a product:

1. Find the product in All Products View
2. Open product details
3. Use the image management section to add more images
4. PDFs appear in the Documents section

Tips for Best Results

• Better quality images and PDFs produce better content
• For PDFs, ensure text is selectable (not a scanned image) for best AI reading
• Use a consistent Product ID naming scheme

Troubleshooting

File Won’t Upload

• Check file format is supported
• Try a different browser
• Check internet connection

Out of Credits

• Each single file upload consumes 1 credit
• Check your remaining credits in the sidebar

Product ID Already Exists

• Use a unique ID
• Check All Products View for an existing product

Poor Content Quality

• Use a higher quality image or a clearer PDF
• Ensure the product is clearly described in the document
• Check Writing Knowledge settings